Ordering live from Japan
Whilst we are in Japan if you wish to place an order for any Koi you see on our Koi for Sale page please click on the add to cart next to the koi you want and the koi will be reserved.
Once you have ordered a koi from our Japan buying trip, you have NO obligation to take this koi once it has gone through our full quarantine procedures. If you are not happy with the koi, we will allow full credit to be used on another koi from this Japan Trip. Refunds will not be given.
During our quarantine if the koi is not saleable for any reason a refund or a credit towards another koi if you prefer will be given.
For those who have un-heated ponds we will keep your koi over winter until Easter time. For this service we are charging a holding fee of £25 per koi.
Please understand our policies.
If you need any more information please contact us: firstname.lastname@example.org