Ordering live from Japan
To place an order from our Japan pages click on the add to cart next to the koi you want, enter your credit card details and the koi will be reserved. Once we have processed your credit card details the koi will then be indicated as sold.
This year a video will be available this will for sure show the quality of the koi we select and help you with your choice.
The discounts shown are ONLY available whilst we are still in Japan. Once we return to the UK on the 3rd November,the koi will be put back to the normal prices.
Once you have ordered a koi from our Japan pages, you have NO obligation to take this koi once it has gone through our full quarantine procedures. If you are not happy with the koi, we will allow full credit to be used on another koi from this Japan Trip. Refunds will not be given.
During our quarantine if the koi is not saleable for any reason a refund or a credit towards another koi if you want will be given.
Late November we will be uploading all koi and video's onto our web site.
For those who have un-heated ponds we will keep your koi over winter until Easter time. For this service we are charging a holding fee of £25 per koi.
Please understand our policies.
If you need any more information please contact us: email@example.com